t
tanek_tan

Taenek

@tanek_tan

Bilingual Customer Service and China Sourcing Expert

China
Chinês
Algumas informações são exibidas no idioma inglês.
Sobre mim
I'm a native Chinese speaker based in Guangzhou (GMT+8), providing Chinese customer service for international e-commerce and SaaS brands. I help foreign businesses handle Chinese-speaking buyers — responding to inquiries, managing live chat/email, and resolving issues in fluent Chinese. What I bring: - 100% native replies (not Google Translate) - Response within 2 hours during 9:00-23:00 Beijing time - Daily English summary so you know what happened - China sourcing: factory visits, freight forwarding, domestic booking Experienced with Shopify, Taobao/Alibaba, and Chinese social media.... Saiba mais

Habilidades

t
tanek_tan
Taenek
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Suporte ao Cliente
I will be your chinese customer service agent for shopify and taobao
A partir deUS$ 5 /projetoMais detalhes

Experiência profissional

Freelance

China Liaison Coordinator

Freelance • Freelance

Aug 2021 - Present • 5 yrs 2 mos

Coordinated end-to-end sourcing and logistics for overseas clients — from factory visits and product procurement to freight forwarding and customs documentation. Also arranged travel, accommodation, and on-site support for visiting international buyers in China. Managed communication in both Chinese and English throughout the process.