t
tallesdcmeira

Talles M

@tallesdcmeira

IT Support Infrastructure Analyst

Brasil
Inglês, Espanhol, Português
Algumas informações são exibidas no idioma inglês.
Sobre mim
I am an IT professional with 5 years of experience in technical support, infrastructure, and corporate IT environments. I specialize in Level 1 and 2 support, Active Directory, Microsoft 365, and networking technologies including Fortinet and Sophos firewalls. My key strengths include technical troubleshooting, cybersecurity, and adaptability in private cloud environments.... Saiba mais

Habilidades

t
tallesdcmeira
Talles M
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Suporte Técnico
I will provide professional remote IT support
A partir deUS$ 15 /projetoMais detalhes

Experiência profissional

L3TI_SOLUÇÕES EM TI

IT Analyst

L3TI SOLUÇÕES EM TI • Período integral

Sep 2019 - Sep 2024 • 5 yrs

• Provided Level 1 and 2 support, both on-site and remotely, resolving hardware and software issues. • Installed, configured, and updated operating systems and corporate software. • Managed user accounts and access permissions in Active Directory and Microsoft 365. • Performed preventive and corrective maintenance on desktops, notebooks, and printers. • Executed and supported backup routines using Acronis and private cloud environments. • Provided Level 1 and 2 support for Fortinet and Sophos firewalls.