t
takwa_sakkar

Takwa S

@takwa_sakkar

AfterSales Service Technician Customer Advisor

Tunísia
Árabe, Inglês, Francês
Algumas informações são exibidas no idioma inglês.
Sobre mim
I am a graduate in English Language, Literature, and Civilization with solid experience in after-sales service, technical support, and customer relations. I am recognized for my ability to analyze needs, offer personalized advice, and apply an effective pedagogical approach to maximize customer satisfaction and loyalty.... Saiba mais

Habilidades

t
takwa_sakkar
Takwa S
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Gerenciamento de Campanhas
I will manage your sales outreach
A partir deUS$ 20 /projetoMais detalhes
Mensagens e e-mails
I will business customer care specialist
A partir deUS$ 50 /projetoMais detalhes

Experiência profissional

Concentrix

Technical Advisor / Customer Service

Concentrix • Período integral

Dec 2023 - Present • 2 yrs 10 mos

Responsible for handling customer requests, diagnosing technical incidents, and proposing tailored high-value solutions. Ensures high customer satisfaction by establishing trust and providing structured pedagogical support. Actively participates in team meetings to share customer feedback and optimize operational processes.