
Sumya Shirmen
Level 2
Convert PDF to Word, Excel, PowerPoint, Google Docs, Data Entry, VA
Habilidades

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Experiência profissional
Call Centre Executive
DBBL • Período integral
Dec 2016 - Jun 2017 • 6 mos
Responsible for managing inbound and outbound calls to address customer inquiries, resolve complaints, and provide detailed information on banking products such as cards, loans, and mobile banking services, in compliance with established Service Level Agreements (SLAs). Accurately document customer interactions, update client records in the system, and escalate complex or unresolved issues to the appropriate departments for further action.
583 Avaliações
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paulemcgill
Cliente recorrente

Estados Unidos
Sumya did a great job converting a long, messy PDF into a clean Excel/CSV file (Model Number → Part Number). The first draft had a few OCR/extraction issues (odd characters, hidden spaces, and some duplicates), but she was very responsive to feedback and quickly corrected everything. Final delivery...
dr_tobias_b

Alemanha
Sumya converted a pdf-file into a word document for me. It was a fiddly job, since it was a delicately formatted design, and she managed to get the most out of word to achieve the desired result. All my suggestions were courteously and most speedily carried out; turnover was half of the time agreed since...
Resposta do freelancer

federation9
Cliente recorrente

Reino Unido
I requested the seller to convert a pdf of emails to word and excel documents and she did this very well and I was really pleased with the outcome.I have used this seller several times and will use them again and would recommend her services highly.
Resposta do freelancer
nbruns2

Áustria
Sumya was professional, responsive, and very cooperative throughout the project. Communication was smooth, and she handled feedback and small adjustments quickly and without any issues. The documentation and formatting were handled carefully, and there was clear attention to detail in the overall structure...
lowell3

Ilhas Turks e Caicos
Great experience working with Sumya! The PDF to Word conversion was accurate, well-formatted, and delivered quickly. The document maintained its original layout perfectly, with no errors or missing details. Communication was smooth and professional throughout. Highly recommend this seller for anyone needing reliable and high-quality document conversion!
Resposta do freelancer
