
Barry L
Associate, IT Customer Services
Habilidades

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Experiência profissional
Associate, IT Customer Services
L3Harris Technologies • Período integral
Feb 2026 - Present • 8 mos
Monitor and troubleshoot satellite connectivity for an aircraft fleet in a 24/7 operations center. Spotted a gap in the existing status display, wrote requirements for a new monitoring tool ('Fleet Monitor'), and directed its build on Grafana/Prometheus. Specified database-backed dashboards for compliance and connectivity tracking.
Automation Developer
freelance • Freelance
Jan 2026 - Oct 2026 • 9 mos
Built a pipeline that finds local businesses and grades their websites on security, mobile layout, and speed. Generated custom one-page sample redesigns with online-booking previews. Specified and deployed a Python market-data bot to run unattended on a Linux cloud server.
Non-Commissioned Officer in Charge, Security Forces
United States Air Force • Período integral
Aug 2015 - Apr 2025 • 9 yrs 8 mos
Provided IT troubleshooting, user support, and workflow improvements across secure environments. Led and trained 19 personnel and served as acting Flight Chief. Conducted over 11 structured investigations monthly with root-cause analysis and audit-ready documentation.