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Steph D
@stephssolutions
Business Support and Training Content Development
Estados Unidos
Inglês
Sobre mim
Hi, I’m Steph! I bring extensive experience in business operations, training development, administrative support, and process improvement.
I specialize in creating professional training materials, presentations, spreadsheets, forms, checklists, and organized workflows that help businesses save time and operate more efficiently.
With a background in management, problem-solving, and creative solutions, I take pride in delivering thoughtful, detail-oriented work tailored to your needs. Let’s bring your ideas to life!
Habilidades
Steph D
offline •
Conheça meus serviços
Eficiência e Automação do Negócio
I will create professional sops, checklists, and workflow documents
Experiência profissional
Company
Período integral • 2 yrs 2 mos
Crisis Line Intake Coordiantor
Jul 2026 - Present • 4 mos
Develop training materials, onboarding resources, operational checklists, and standardized procedures to support staff and volunteers. Create spreadsheets, tracking systems, and documentation tools to improve organization and workflow efficiency. Coordinate daily operations, support program implementation, and identify opportunities for process improvement. Collaborate with team members to strengthen communication, training consistency, and service delivery.
Store Manager
Sep 2023 - Jul 2025 • 1 yr 10 mos
Managed daily store operations, overseeing staffing, scheduling, inventory management, vendor relationships, and customer service. Developed and implemented inventory tracking systems, spreadsheets, and operational tools to improve efficiency, organization, and accountability. Recruited, hired, trained, and supervised employees, creating training procedures and supporting staff development. Coordinated purchasing, monitored inventory levels, managed vendor communications, and supported cost-control initiatives. Participated in leadership meetings, identified operational challenges, and developed practical solutions to streamline workflows and improve business performance. Maintained operational documentation, established procedures, and supported consistent standards across daily business activities.
