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Somen Ghosh
@soumenghosh1993
Annotation, Transcriptions Data and Excel and Customer Service
Índia
Inglês, Hindi, Bengali
Sobre mim
Hi, I'm Somen! With 14+ years of Corporate Experience, progressing from Customer Care Executive to Team Leader, I understand what it takes to deliver exceptional service and reliable results. Alongside my full-time career, I have 7+ years of freelance experience as a native Bengali & Hindi Language Specialist, specializing in AI Data Annotation, Transcription, Data Entry, Excel, Google Sheets, Web Research, PDF Conversion, multilingual language services and Complete Virtual Assistance. I’m committed to accuracy, clear communication, fast turnaround, and exceeding client expectations.
Habilidades
Somen Ghosh
offline •
Tempo médio de resposta: 1 hora
Conheça meus serviços
Anotação e marcação de dados
I will do data annotation, image annotation, audio annotation or labeling
Transcrição
I will do bengali and hindi transcription, srt creation, and audio annotation
Experiência profissional
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Freelance Data Entry & Transcription Specialist
Fiverr • Freelance
Jul 2025 - Present • 1 yr
Working as a freelance professional providing data entry, Excel & Google Sheets tasks, transcription (creation & review), PDF conversions, image-to-text, and annotation work. Successfully completed multiple projects with 100% client satisfaction, focusing on accuracy, confidentiality, and timely delivery.
Team Leader
Kitchen Appliances Company • Período integral
Mar 2019 - Dec 2025 • 6 yrs 9 mos
- Started as Customer Care Executive; promoted to Team Leader for outstanding performance. - Leading a support team, monitoring SLAs, and guiding executives in handling complex cases. - Maintaining reports, customer data, and documentation using MS Excel & internal systems. - Achieved consistent customer satisfaction scores.
Assistant Manager
Education Sector • Período integral
Dec 2014 - Feb 2019 • 4 yrs 2 mos
- Supervised sales & support team, driving performance through training and motivation. - Developed communication strategies improving client retention. - Created MIS reports for performance tracking and improvement.
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nick_psdn
Cliente recorrente
Estados Unidos
Somen worked quickly and efficiently, was extremely responsive and handled our project excellently. Would be happy to work with him again!
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