
Sophia O
Virtual Assistant for Email and Calendar
Habilidades

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Experiência profissional
Executive Assistant / Client Support
S-KAY PROPERTIES • Período integral
May 2025 - Jan 2026 • 8 mos
● Served as primary client point of contact, managing 30+ inquiries per week and maintaining accurate CRM records throughout the client lifecycle. ● Scheduled and tracked client appointments and follow-ups, maintaining 99% accuracy in records and documentation. ● Cut client-facing turnaround time to under 2 hours, maintaining professionalism and confidentiality across sensitive client communications. ● Operated independently with minimal oversight, using CRM and Google Workspace tools to keep client pipelines organized and on schedule.
Administrative Assistant
Remote Care Partners • Meio período
Jun 2025 - Aug 2025 • 2 mos
Handled backend admin for a US e-commerce store owner. • Data entry of 200+ products into Shopify + Excel inventory sheets • Managed supplier call calendar and content deadlines • Filtered client inbox: flagged urgent emails, archived spam