
Sophia Galo
Cold Caller, Virtual Assistant
Habilidades

Conheça meus serviços


Experiência profissional
Lead Generation Specialist
Growth Needle • Freelance
Aug 2025 - Present • 11 mos
Worked with businesses to identify and engage potential customers through outbound outreach. Responsible for prospect research, lead qualification, cold calling, CRM updates, appointment scheduling, and follow-up communication. Collaborated with sales teams to ensure qualified prospects were successfully handed over for the next stage of the sales process while maintaining accurate records and professional client interactions.
Cold Calling & Appointment Setter
Tarkine • Freelance
Jun 2024 - Present • 2 yrs 1 mo
As a Freelance Cold Caller and Appointment Setter, I help businesses generate qualified leads, engage prospects, and book high-quality appointments that convert into sales. I have experience working with B2B and B2C businesses across industries including SaaS, home services, real estate, marketing agencies, and professional services. My responsibilities include outbound cold calling, lead qualification, appointment scheduling, CRM management, follow-up, and maintaining accurate call records. I am comfortable following call scripts while adapting naturally to conversations, handling objections professionally, identifying customer needs, and building rapport with prospects. I focus on delivering excellent customer experiences while helping businesses increase their sales pipeline. My experience includes: Outbound Cold Calling B2B & B2C Sales Appointment Setting Lead Qualification CRM Management Follow-up Calls Customer Relationship Building Calendar Scheduling Sales Support Accurate Call Documentation I am committed to professionalism, clear communication, and consistently delivering results that help clients grow their business.