
Nicole E
Level 1
As honest as the day is long
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US$ 15
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horaPortfólio
Experiência profissional
Manager, Customer Success
ECOFANS • Meio período
Jul 2022 - Oct 2024 • 2 yrs 3 mos
I oversee all aspects of online customer service operations. From handling inquiries and refunds to optimizing product listings and conducting competitor analysis, my focus is on ensuring a seamless and satisfactory experience for our customers. Additionally, I manage inventory, coordinate shipments, and maintain effective communication with associated platforms like MercadoLibre. My aim is to ensure excellence in customer service and maximize the performance of our online store through efficient, customer-centric strategies.
75 Avaliações
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Ordenar por
esther_oxman

Israel
Working with Nicole has been so smooth and easy! It's been a great experience, and I am looking forward to work more with Nicole in the future.
viktor_rush

Hungria

felipemj

Estados Unidos
jagsingh05

Canadá
rjmullin

Estados Unidos
Working with Nicole was a very good experience. Everything went very smoothly. I would definitely use her again.
