
Nicole E
Level 1
As honest as the day is long
Habilidades

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US$ 15
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horaPortfólio
Experiência profissional
Manager, Customer Success
ECOFANS • Meio período
Jul 2022 - Oct 2024 • 2 yrs 3 mos
I oversee all aspects of online customer service operations. From handling inquiries and refunds to optimizing product listings and conducting competitor analysis, my focus is on ensuring a seamless and satisfactory experience for our customers. Additionally, I manage inventory, coordinate shipments, and maintain effective communication with associated platforms like MercadoLibre. My aim is to ensure excellence in customer service and maximize the performance of our online store through efficient, customer-centric strategies.
61 Avaliações
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Classificação detalhada
- Nível de comunicação do freelancer
- Qualidade da entrega
- Valor da entrega
Ordenar por
timberghostwolf

Estados Unidos
Because of Nicole I was able to get my dream collectors items that only shipped to Europe! She was so sweet and made sure to update me whenever needed. Thank you so much again, I would I could put 6 stars❤️
Resposta do freelancer
anacarv00

Estados Unidos
So glad I found Nicole. I had found an item that I've been looking for a long time on a Spanish marketplace and needed a local delivery address. Her prices are fair and she was very transparent with shipping prices. She will be my go to personal shopper in the EU.
cruzzh

Reino Unido
Nicole helped me get multiple items and was very talkative and sweet throughout. Shipping was quick and was very happy with everything overall
maulfaul

Alemanha
Everything went smoothly. The communication was friendly and professional. I highly recommend Nicole - I would definitely work with her again :)

jpimenta33
Cliente recorrente

Brasil
Great communication, very professional and extremely helpful throughout the process. Nicole has been very transparent, organized, and supportive while helping us structure our Chile operation. Highly recommended!