
Sohana Mohanty
UX designer creating websites and social media for professionals
Habilidades

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Portfólio
Experiência profissional
Experience and Brand Lead
Havn • Freelance
Mar 2025 - Present • 1 yr 7 mos
Led the end-to-end guest journey for a hospitality startup, from discovery and booking to post-stay. Shaped brand positioning and digital touchpoints, including the website, booking flow and social content, supporting 90%+ monthly occupancy and 1,000%+ audience growth.
Service and Experience Designer
Deloitte Digital
Jan 2022 - Aug 2023 • 1 yr 7 mos
Delivered service design projects across healthcare, public and retail sectors, turning user research into customer journeys, service blueprints and design recommendations. Facilitated 15+ stakeholder workshops within a 20+ designer team.
User Research and Service Designer
Age UK
Sep 2021 - Dec 2021 • 3 mos
Ran 10+ user research sessions and service safaris to understand frontline and customer challenges, and turned the findings into practical service improvements that made services more accessible and efficient.