
sofia
Professional Female Sales Closer Expert
Habilidades

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Portfólio
Experiência profissional
Online Sales Specialist
EcomGrowth Hub • Freelance
May 2025 - Present • 1 yr
As an Online Sales Specialist for EcomGrowth Hub, I managed customer interactions across chat, email, and social platforms to drive online sales. I assisted customers with product selection, answered inquiries, and resolved concerns that could prevent purchases. I implemented upselling and cross selling strategies to increase average order value. By analyzing customer behavior and sales data, I optimized communication scripts to improve conversion rates. I worked closely with marketing teams to align promotions and campaigns with sales messaging. My role contributed to higher customer satisfaction, improved sales performance, and stronger brand trust.
Sales Agent
CloudServe Technologies • Meio período
Aug 2025 - Nov 2025 • 3 mos
At CloudServe Technologies, I served as a Sales Agent supporting SaaS product sales through online channels. My role involved educating prospects on product features, conducting virtual demos, and addressing technical and pricing objections. I guided leads through the buyer journey, from initial interest to final purchase decision. I worked with both cold and warm leads, adapting my approach based on prospect behavior and readiness. I collaborated with product and support teams to ensure accurate communication and customer satisfaction. Through consultative selling and clear value positioning, I helped increase trial-to-paid conversions and customer retention. This role enhanced my expertise in SaaS sales, virtual selling, and long-term client relationship building.
High-Ticket Sales Closer
Elite Coaching Network • Meio período
Oct 2025 - Oct 2025 • 0 mos
In this role, I closed high-ticket coaching and education programs through scheduled sales calls. I focused on deep discovery, emotional intelligence, and value-based selling. I addressed objections around pricing, commitment, and timing while maintaining ethical sales standards. My structured closing framework helped improve enrollment rates and revenue consistency.