s
smartanwana

Smart

@smartanwana

Virtual Assistant, CRM Manager, Admin and Lead Support

Nigéria
Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
I help businesses stay organized and keep day-to-day operations moving through reliable virtual assistance, CRM management, customer support, lead follow-up, research, and administration. I have over 4 years of experience supporting real estate and small-business operations, including CRM management, database organization, customer communication, process documentation, and technical support. I’ve worked with platforms including Lofty, BoldTrail, HubSpot, GoHighLevel, Zendesk, Freshdesk, Apollo, and Trello. Give me the workflow, and I’ll take ownership and get the work done.... Saiba mais

Habilidades

s
smartanwana
Smart
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Assistência geral
I will manage and organize your CRM
A partir deUS$ 15 /projetoMais detalhes
Software de Gerenciamento de Projeto
I will set up and organize your clickup workspace and workflows
A partir deUS$ 15 /projetoMais detalhes

Portfólio

Experiência profissional

CRM & Operations Manager

Pfanntastic • Período integral

Nov 2024 - Sep 2026 • 1 yr 10 mos

Managed CRM operations and administrative workflows for a real estate business, keeping client records, leads, pipelines, follow-ups, and business information organized. • Managed and maintained CRM contacts, pipelines, lead information, and follow-up activities • Built and maintained lead follow-up campaigns and Smart Plans • Supported buyer, seller, and sphere-of-influence lead management • Managed recurring administrative and operational tasks • Created SOPs, checklists, instructions, and process documentation for recurring workflows • Provided website, domain, DNS, email, and technical support • Researched and implemented tools and workflows to improve day-to-day operations • Supported website content, lead management, and customer communication