
Silas
Enterprise AI Agent and Microsoft Automation Architect
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Portfólio
Experiência profissional
Microsoft Copilot Studio developer | Power Automate | AI Agents + APIs
Freelancing Career • Freelance
Feb 2025 - Present • 1 yr 5 mos
→ Built a Copilot Studio Helpdesk Agent: Integrated with Jira, SharePoint, and Excel via Graph API + Power Automate. Agent creates tickets, pulls user/device data, and sends Adaptive Cards to managers for approval in Teams. Reduced manual ticket time by 70%. → Deployed RAG Chatbots: Connected Copilot Studio to OneDrive/SharePoint docs for policy and contract Q&A with source citations. → Used Python, JavaScript, REST APIs, Azure OpenAI, and Dataverse for custom integrations. Stack: Microsoft 365, Azure, SharePoint, Teams, Windows Server, Copilot Studio, Power Automate, Power Apps, Dataverse, RAG, REST API, Python, JavaScript