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Sila Francis
@silafrancis
Airbnb booking virtual assistant
Tanzânia
Suaíli
Sobre mim
Hotelier based in Dar es Salaam, Tanzania with 1+ years in guest service and reservations.
I help Airbnb hosts and small hotels manage guest messages, bookings, and check-in instructions so they never miss a booking.
I understand hotel problems: late check-ins, booking changes, guest complaints. Available 1 hour daily with fast replies in Tanzania timezone GMT+3.
Let me handle your guests while you focus on your property.
Habilidades
Sila Francis
offline •
Conheça meus serviços
Assistência geral
I will be your airbnb booking virtual assistant and guest support
Experiência profissional
GUEST RELATION OFFICER
Hyatt Hotels • Período integral
Jul 2022 - Present • 4 yrs
Company: Johari Rotana hotel Dar es salaam - Managed 120+ guest bookings monthly via phone/WhatsApp - Handled check-in instructions, cancellations, and guest complaints - Maintained 4.8/5 guest satisfaction rating
