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siangchinsv17

Sam

@siangchinsv17
4,3(1)

Virtual Assistant for a Rental Real Estate Company

Filipinas
Inglês, Tagalo
Algumas informações são exibidas no idioma inglês.
Sobre mim
Hi, I'm Sam! I have been a Customer Support and a Virtual Assistant for 6 and a half years, combined, and I am looking to apply my expertise for the freelance market. My expertise in my tenure includes, Customer Support, proficiency in operating CRMs (Notion, Zendesk, Freshdesk, HelpShift, etc.), I also have proficiency in using other tools like Canva, Adobe Acrobat, Google Sheets/Excel, etc. I am a good singer, I sang Tenor During HS I played 2 and a half campaigns in DND 5e I play some guitar, but I am not as good I play a lot of video games during my free time, although I am not as good... Saiba mais

Habilidades

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siangchinsv17
Sam
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Campanhas e mestres
I will write a backstory for your dnd character
4,3(1)
A partir deUS$ 5 /projetoMais detalhes

Experiência profissional

Guest Service Representative

5R Suites LLC • Período integral

Dec 2023 - Present • 2 yrs 5 mos

As a guest service representative, my day-to-day tasks include: Entertaining Booking Inquiries, and as much as we can, persuade the inquirer to book our units Customer Support Filing Maintenance Tickets Adjust our Pricing according to the season Research the market for competitive pricing File damage claims Bill customer of our additional charges(Parking, Pet fee, cleaning, early check-ins, etc.) Update our listings to have it's details displayed accurately Ensure that our customers has paid for our units Update our listing descriptions for SEO optimization

Player Support

Keywords Asia Pvt. Ltd. • Período integral

Aug 2019 - Jun 2025 • 5 yrs 10 mos

As a Player Support, my day-to-day tasks include: Customer Support, empathize with the players for the issues they encountered Reach my daily KPIs Tag the correct issues in accordance with the tickets Update the team if I encounter any new issues Make sure that the players are sent the correct information

1 Avaliações
4,3

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Classificação detalhada
  • Nível de comunicação do freelancer
    5
  • Qualidade da entrega
    4
  • Valor da entrega
    4
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