s
siaaamur

Siam Ur Rahman

@siaaamur
5,0(1)

Customer Experience and Operations Specialist for Reliable Business Support

Bangladesh
Inglês, Bengali, Francês, Italiano, Alemão
Algumas informações são exibidas no idioma inglês.
Sobre mim
Customer Experience and Operations Specialist with 6+ years of experience supporting e-commerce and service businesses. I have managed customer communication, email handling, reporting, data tracking, and administrative workflows. Skilled in business reporting, CRM systems, workflow optimization, and operational support. I help businesses stay organized, respond faster, and maintain reliable operations. Detail-oriented, dependable, and committed to delivering accurate, professional support for long-term success.... Saiba mais

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siaaamur
Siam Ur Rahman
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I will manage your customer support and email communication
5,0(1)
A partir deUS$ 10 /projetoMais detalhes

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Experiência profissional

Customer Experience Lead— Chaldal PLC

Chaldal PLC • Período integral

Mar 2024 - Present • 2 yrs 5 mos

Led customer experience and operations, managing team performance, customer communication, and administrative workflows. Improved service quality and operational efficiency through structured reporting, workflow improvements, and process optimization. Coordinated with internal teams to resolve issues, maintain organized systems, and ensure reliable business operations and customer satisfaction.

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  • Nível de comunicação do freelancer
    5
  • Recomendar a um amigo
    5
  • Serviço conforme a descrição
    5
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