s
shwetacsops

Shweta S

@shwetacsops

KYC and AML SOP Writer, I Help NBFCs Build Compliance Documentation

Índia
Inglês, Hindi
Algumas informações são exibidas no idioma inglês.
Sobre mim
Fintechs don't have a "hire more people" problem. They have a "we can't prove our process to an auditor" problem. I write SOPs, KYC/AML documentation, and onboarding playbooks for fintechs and NBFCs. 9+ years at HDFC Bank and Axis Bank running SME loan operations, 70+ active files monthly, TAT improved from 92% to 98% through documentation. MBA in Operations. No boilerplate templates. Just documentation your auditor will actually accept.... Saiba mais

Habilidades

s
shwetacsops
Shweta S
offline • 
Tempo médio de resposta: 10 horas

Conheça meus serviços

Redação Promocional
I will write kyc and aml sops and compliance documentation for your fintech or nbfc
A partir deUS$ 15 /projetoMais detalhes
Redação Promocional
I will write sme loan origination sops and lending process documentation
A partir deUS$ 15 /projetoMais detalhes

Portfólio

Experiência profissional

HDFC_Bank

Operations Manager

HDFC Bank • Período integral

Feb 2022 - Nov 2025 • 3 yrs 9 mos

Managed end-to-end documentation and processing for SME loan portfolios, handling 70+ active cases monthly. Served as primary client contact for loan queries and disbursement updates, reducing escalations significantly. Coordinated across credit, underwriting, and sales teams to ensure zero-gap loan processing and improved within-TAT resolution from 92% to 98%.

Ericsson

Solution integrator

Ericsson • Período integral

Feb 2014 - May 2015 • 1 yr 3 mos

Worked as a Solution Integrator in the Noida area, focusing on technical integration and solution delivery within the telecommunications domain. Responsible for implementing and integrating systems to meet specific project requirements and operational standards.