I will develop servicenow integration for itsm module

ServiceNow App development is a complex engineering effort and requires a deep understanding of the platform and the App Development Framework. The entire process is nuanced; right from design documentations, use cases designs, app development, validation and certification. Without the right skillset, the entire process can get complicated and delay the outcome significantly.

We have rich experience of delivering more than 50 integrations for ITSM module. We have documented and automated best practices acquired from the overall experience. We understand the ServiceNow certification process and expectations.

Outlining a typical process we would follow while implementing the ServiceNow app:

1. Requirement gathering
2. Design Documentation (Pre-requisite for Certification)
3. App development broken down in 2 weeks Sprints
4. Unit testing
5. QA and validation
6. Documentation for certification (User Guide\Test Plan\TDD )
7. Certification

• Demo to Cert team
• Feedback incorporation based on review

1. Handover and TOI