Shelby R

Block Management Assistant

Mar 2024 - Present • 2 yrs 2 mos

Managing financial administration for a portfolio of 18+ residential and mixed-use blocks. Overseeing shared accounts inbox, handling leaseholder and supplier queries professionally. Processing accounts receivable including issuing service charge demands and tracking payments. Managing accounts payable by logging, coding and processing supplier invoices. Performing bank reconciliations and monthly service charge tracking. Preparing financial data for year-end accounts and producing financial reports such as balance sheets. Creating and processing recharge invoices using Xero. Training and supporting team members on bookkeeping processes.

Administrative Assistant

Dec 2021 - Dec 2022 • 1 yr

Provided administrative and operational support in a fast-paced food supply environment Collected and processed client orders, raising invoices and credit notes accurately and efficiently Performed basic account reconciliations and tracked incoming payments Coordinated daily delivery schedules and routes, ensuring timely and efficient dispatch Liaised with kitchen and operations teams to ensure same-day order preparation and fulfilment Supported business partner with day-to-day administrative tasks, improving workflow and organisation