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Português
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Shauna M
@shaunamc77
SaaS Support Operations Specialist
Irlanda
Inglês
Sobre mim
I work where customers, systems, operations, and product meet, helping businesses untangle messy work like support backlogs and unclear processes. My background spans SaaS customer support, operations management, and AI-enabled research. I am particularly good at identifying where work breaks and turning that into practical improvements.
Habilidades
Shauna M
offline •
Tempo médio de resposta: 9 horas
Conheça meus serviços
Eficiência e Automação do Negócio
I will turn your messy business process into a clear sop
Consultoria
I will analyse your support tickets for recurring issues
