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Português
$
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Sha Rodriguez
@shashapotz
Executive Virtual Assistant,Shopify and Admin Support, Customer Support
Filipinas
Inglês, Tagalo
Sobre mim
Hi! I'm Sharah, a reliable Virtual Assistant with 8+ years of experience supporting entrepreneurs and businesses. I specialize in executive assistance, administrative support, customer service, Shopify management, data entry, web research, email and calendar management, and social media support. I'm detail-oriented, organized, and committed to delivering accurate, high-quality work on time. My goal is to help you save time, stay organized, and grow your business with dependable virtual support.
Habilidades
Sha Rodriguez
offline •
Tempo médio de resposta: 4 horas
Conheça meus serviços
Edição de Imagem de Produto
I will remove image background and add images
Assistência geral
I will be your reliable personal virtual assistant
Portfólio
Experiência profissional
E-commerce Operations & Fulfillment Coordinator
Facebook • Autônomo
Dec 2022 - Jul 2026 • 3 yrs 7 mos
Easha Online Shop | Owner - Oversee daily operations across Shopee, Lazada, TikTok Shop, Facebook Marketplace, Instagram, and Facebook pages. - Manage social media pages, create basic promotional content, schedule posts, respond to messages/comments, and support customer engagement. - Process orders with accurate picking, packing, labeling, and quality checks before shipment. - Monitor inventory levels, coordinate replenishment, and manage shipping, tracking, returns, and customer complaints. - Update listings, pricing, and stock; generate sales and inventory reports.
Operations & Executive Assistant / E-commerce Coordinator
Singapore • Período integral
Dec 2024 - Oct 2025 • 10 mos
Morning Shine Limited - Managed full e-commerce operations across two Shopify stores, Shopee, Lazada, and social platforms including product listings, website updates, website design support, inventory, fulfillment, and customer support. - Managed social media pages by assisting with content updates, customer inquiries, engagement, product information, and complaint handling. - Provided executive support including calendar management, travel coordination, expense reporting, meeting coordination, and documentation. - Executed retail pop-up operations in Singapore, including scheduling, sales tracking, GST logs, preorder coordination, and performance reporting. - Coordinated with distributors, retail partners, and internal teams for product launches, marketplace requirements, pricing, invoices, and operational follow-ups.
Customer Care Management | CSR II
DoorDash
Nov 2024 - Jan 2025 • 2 mos
TTEC Customer Care Management | CSR II - DoorDash Account | Dec 2024 - Jan 2025 - Resolved customer and driver concerns regarding orders, refunds, payments, account access, and delivery issues. - Handled high-volume inquiries while meeting service level agreements and quality standards. - Documented cases accurately and escalated complex issues appropriately.
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deleonme
Filipinas
Seller is great! Easy to communicate with and she sent the deliverables a day before the deadline. I also liked the way my pictures turned out. Highly recommended.
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