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Sobre mim
Hi, I'm Sharon. I help businesses turn the know-how stuck in people's heads into clear documentation their teams can use.
I have 8 years management experience in hospitality operations, and 5 years translating business (stakeholder) needs into technical developments. I hold two commerce qualifications and I understand how businesses really run.
I create:
Standard Operating Procedures (SOPs)
Process maps and workflow diagrams
Policies, manuals and training guides
Onboarding and handover documents
Clear, practical and ready to use. Send me a message and let's get your processes documented.... Saiba mais