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Fiverr Pro
Português
$
USD
Sharon Cao
@sharon_cao
I will be your native Chinese sourcing assistant and customer support
China
Chinês, Inglês
Sobre mim
Native Chinese speaker based in Guangzhou, China, with 3+ years of B2B customer support, after-sales, and cross-border trade experience. I run my own trading business, so I understand supplier communication, order follow-ups, and export processes firsthand. I help international clients with Chinese customer service, supplier outreach, order management, market research, and virtual assistance. Reliable, responsive, and detail-oriented. Let’s work together!
Habilidades
Sharon Cao
offline •
Tempo médio de resposta: 1 hora
Conheça meus serviços
Sucesso do cliente
I will provide native chinese customer service, sourcing, and translation
Experiência profissional
Independent Industrial Automation Sensor Trading Company Founder
Freelance • Autônomo
Aug 2025 - Present • 1 yr 2 mos
Built and managed a B2B sales pipeline from scratch, sourcing overseas buyers via LinkedIn and email outreach. Managed cross-border orders from first contact to payment and delivery, including supplier coordination and documentation. Provided Chinese-English business communication support, handling client inquiries and after-sales follow-ups. Conducted market research and supplier sourcing for industrial automation products. Maintained accurate client records and order tracking using Google Sheets/Excel.
Sales Associate
Self-Employed / Freelancer • Período integral
Jul 2023 - Nov 2024 • 1 yr 4 mos
Converted inbound client inquiries into closed orders by conducting consultative discovery and recommending tailored product solutions. Built and maintained a pipeline of 20+ active accounts, tracking progress and consistently meeting quarterly targets. Coordinated with sales, legal, finance, and engineering teams to resolve client issues and accelerate deal closure. Collected and shared customer feedback with product teams to improve offerings and address market needs.
