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shamimnalubega

Shamim

@shamimnalubega

Virtual Assistant and Excel Data Entry Specialist

Uganda
Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
Hello there! am looking for a virtual assistant and excel specialist to handle and execute tasks for you or your business, look no further am a certified secretarial pro, a virtual assistant ,excel specialist and an executive assistant .My aim is to keep both your data and finances organized through expense tracking ,data entry receipt management, income logging ,inbox management, calendar management, book keeping and any other administrative work. I prioritize confidentiality of information, urgency ,communication and accountability whenever needed, don't hesitate to text me , order now!... Saiba mais

Habilidades

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shamimnalubega
Shamim
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Assistência geral
I will do expert excel data entry and virtual assistant tasks
A partir deUS$ 5 /projetoMais detalhes
Assistência geral
I will do fast data entry, professional typing, and excel formatting
A partir deUS$ 5 /projetoMais detalhes

Experiência profissional

Fintech

Operations Team Lead & Virtual Assistant

Fintech • Período integral

May 2023 - Present • 3 yrs 4 mos

Served as the primary Virtual Assistant and Operations Team Lead for a fast-paced financial technology application. Successfully managed complex daily operations, executive calendars, and high-volume email inboxes, implementing a strict email triage system to prioritize urgent business communications. Supervised, trained, and coached a remote customer support team, optimizing digital workflows, reducing response times by 15%, and improving overall team efficiency. Extracted, cleaned, and organized large user data sets using SQL queries and Advanced Excel techniques (including Pivot Tables, data cleaning, and tracking sheets) to generate comprehensive weekly performance reports for executive stakeholders. Designed and executed strategic digital outreach, onboarding, and customer retention campaigns that successfully scaled the platform’s user base from scratch, directly contributing to a documented 60% net profit increase. Maintained absolute data privacy, ensuring secure handling of sensitive financial records and customer credentials across all cloud platforms.