Adobe Inc: L2 Support Engineer with 7 years of experience
Índia
Inglês, Hindi
Algumas informações são exibidas no idioma inglês.
Sobre mim
Experienced L2 Technical Support Specialist @Adobe Inc. with a strong background in troubleshooting complex software and hardware issues for Windows and Mac environments. Skilled in diagnosing system performance issues, network configurations, and security protocols, including Active Directory, VPN setup, and multi-factor authentication (MFA). Proficient in using remote support tools like Bomgar, LogMeIn, and Zoho Assist to resolve escalated technical problems efficiently. Adept at analyzing system logs, and ensuring seamless IT operations with a focus on customer satisfaction.... Saiba mais