Sebastian M

@sebastianmejiap

Power BI dashboards, Excel automation and SOPs for growing businesses

Colômbia
Inglês, Espanhol, Alemão
Algumas informações são exibidas no idioma inglês.
Sobre mim
I help businesses turn scattered data and manual processes into clear, automated systems. I have hands-on experience in BPO operations, insurance, and quality assurance — building KPI dashboards, automating Excel reports, and documenting processes that teams actually use. I work best with operations managers, small business owners, and teams who need clear reporting and less manual work, delivered fast and well documented.... Saiba mais

Habilidades

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sebastianmejiap
Sebastian M
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Painéis de dados
I will build a power bi dashboard for your business kpis
Formatação de dados
I will automate your excel reports and save you hours weekly

Portfólio

Experiência profissional

Lean

Account Manager

Lean • Período integral

Apr 2025 - Present • 1 yr 7 mos

Manage operations for a 150+ person BPO account, overseeing KPI reporting, quality standards, and process performance across multiple departments (Personal Lines, Claims, Commercial Lines, and more). Build and maintain reporting systems used for weekly performance reviews and client-facing updates.

LinkedIn

Operations Director

LinkedIn • Período integral

Jun 2024 - Apr 2025 • 10 mos

Led production and results analysis, process improvement, and operational audits for an insurance-focused business. Managed work plans tied to insurance policy administration and supervised HR-related operational functions.

Vensure_Employer Solutions

Corporate Treasury Staff

Vensure Employer Solutions • Período integral

Jun 2022 - May 2024 • 1 yr 11 mos

Performed compliance analysis and reporting within a corporate treasury function. Supervised team members' task completion, prepared reports on bank account status, and provided administrative support to the finance team.