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Português
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Sato-jp
@satoru_japan
Level 2
Japão
Japonês, Inglês
Sobre mim
I have worked in customer service and marketing for international travelers. Currently, I have started my own company and am involved in creating SEO-optimized blogs and websites. I also handle customer service and provide consulting in these areas.
Habilidades
Sato-jp
US$ 55/hora
offline •
Tempo médio de resposta: 4 horas
Conheça meus serviços
Assistência geral
I will make a phone call on your behalf in japanese in japan
Planos de Viagem
I will reserve kirby cafe from japan tokyo osaka hakata
Quer trabalhar com remuneração por hora?
Diga a Sato-jp o que você precisa.
US$ 55
/
horaPortfólio
Experiência profissional
Founder & CEO / Professional Freelancer
MyMaple LLC • Autônomo
Dec 2022 - Present • 3 yrs 6 mos
As the founder of My Maple LLC, I manage and operate multiple businesses, including digital services. Providing professional phone call, reservation, and writing services for international clients. Operating and managing professional, SEO-optimized blogs. Planning and conducting private tours for visitors to Japan. Handling complex administrative tasks, customer support, and cross-border transactions. Ensuring strict adherence to deadlines and delivering high-quality results. https://www.mymaple.co.jp/en/
Certified Travel Services Manager / CS Manager
Rakuten • Período integral
Dec 2009 - Dec 2014 • 5 yrs
Managed customer support and travel operations at Rakuten Travel, one of Japan's leading online travel agencies. Served as a Certified Travel Services Manager (a Japanese national qualification), overseeing travel arrangements and ensuring strict legal compliance. Led the launch and optimization of customer support centers for the travel sector. Trained and managed teams to deliver high-quality, professional customer service regarding bookings, accommodations, and itineraries. Resolved complex client issues and improved overall customer satisfaction. Leveraging this certified expertise to provide flawless reservation services and private tour planning for international visitors.
105 Avaliações
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1-5 fora das 105 avaliações
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amadeozgz
Espanha
Exceptional service! He is incredibly professional, honest, and reliable. He helped me with a complex booking in Japan that required local verification and handled everything perfectly. His communication is top-notch and he truly cares about his clients. Highly recommended for anyone needing a personal assistant in Japan. 5 stars!
Útil?
michaelpoplawsk
Japão
The purpose of the project was website content update and SEO. The content was updated accordingly. Time will tell if SEO is improved.
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a_coll53
Estados Unidos
Sato went above and beyond to help me with a restaurant reservation! He truly exceeded expectations, was incredibly polite, and was extraordinarily diligent with his assistance and professionalism. I'm incredibly grateful for his help, and cannot wait for my trip to Japan. Should I ever need help with...
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bkownacki
Estados Unidos
Sato did exactly what I needed. He got the information I requested and relayed it in a timely manner, even handling a follow-up call that became necessary due to the circumstances of the order. 5 stars, will be using his services again if I need them.
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tomasiezzigb
Cliente recorrente
Reino Unido
This is the second time I’ve contacted Sato for help with a phone call regarding reservations at Japanese hotels. He goes above and beyond with the enquiries, follows up and is extremely quick with his responses. Also and what’s more important, he is truly a great and kind person.
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