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Português
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Sato-jp
@satoru_japan
Level 2
Japão
Japonês, Inglês
Sobre mim
I have worked in customer service and marketing for international travelers. Currently, I have started my own company and am involved in creating SEO-optimized blogs and websites. I also handle customer service and provide consulting in these areas.
Habilidades
Sato-jp
US$ 55/hora
offline •
Tempo médio de resposta: 5 horas
Conheça meus serviços
Assistência geral
I will make a phone call on your behalf in japanese in japan
Planos de Viagem
I will reserve kirby cafe from japan tokyo osaka hakata
Quer trabalhar com remuneração por hora?
Diga a Sato-jp o que você precisa.
US$ 55
/
horaPortfólio
Experiência profissional
Founder & CEO / Professional Freelancer
MyMaple LLC • Autônomo
Dec 2022 - Present • 3 yrs 7 mos
As the founder of My Maple LLC, I manage and operate multiple businesses, including digital services. Providing professional phone call, reservation, and writing services for international clients. Operating and managing professional, SEO-optimized blogs. Planning and conducting private tours for visitors to Japan. Handling complex administrative tasks, customer support, and cross-border transactions. Ensuring strict adherence to deadlines and delivering high-quality results. https://www.mymaple.co.jp/en/
Certified Travel Services Manager / CS Manager
Rakuten • Período integral
Dec 2009 - Dec 2014 • 5 yrs
Managed customer support and travel operations at Rakuten Travel, one of Japan's leading online travel agencies. Served as a Certified Travel Services Manager (a Japanese national qualification), overseeing travel arrangements and ensuring strict legal compliance. Led the launch and optimization of customer support centers for the travel sector. Trained and managed teams to deliver high-quality, professional customer service regarding bookings, accommodations, and itineraries. Resolved complex client issues and improved overall customer satisfaction. Leveraging this certified expertise to provide flawless reservation services and private tour planning for international visitors.
118 Avaliações
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1-5 fora das 118 avaliações
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jaryl_
Singapura
Excellent service! Despite ordering the wrong package, Sato still went ahead to check on my order first. He was very warm and friendly throughout the process. Highly recommend & will engage his services again. Thank you Sato!
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arsenijezivkovi
Hong Kong
Sato provided outstanding service. He helped me determine whether my grandfather's Seiko watch could be repaired, and the entire process was smooth and stress-free. His communication was excellent, clear, and professional. He answered all of my questions with patience and made sure I understood every...
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mistertehais
Malásia
Sato was very detailed and professional. Eventhough the initial service was just for checking lost items, he also offered to collect and ship the items if the lost item is indeed mine.
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azrwrth
Polônia
I strongly recommend Sato. Despite my unusual request, he went above and beyond to help me with the matter I need more information about. His politeness, attention to detail and proactivity allowed me to feel more comfortable and more likely to succeed in the endeavor I will be undertaking.
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wallywhiskey
Estados Unidos
I had an outstanding experience working with Sato. I was a journalist visiting Japan and I was attempting to secure an interview with a source at an institution and Sato was incredible at translating and handling my needs. Thanks to Sato the project was successful. Highly reccomend him for any troubleshooting...
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