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Fiverr Pro
Português
$
USD
Sangeetha R
@sangeetha_pro1
Application Support Engineer , Production Support , Manual Testing , SQL
Índia
Inglês, Tâmil
Sobre mim
I am an Application Support Engineer with 3+ years of experience in production support, application support, and manual testing within the banking domain. I specialize in incident management, SLA adherence, root cause analysis, SQL, ServiceNow, Dynatrace, and Autosys. I am committed to delivering reliable support, ensuring system stability, and providing high-quality service to clients.
Habilidades
Sangeetha R
offline •
Tempo médio de resposta: 1 hora
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I will do accurate data entry and virtual assistant tasks
Experiência profissional
Associate Application Support Analyst
BNP Paribas • Período integral
Jan 2023 - Mar 2026 • 3 yrs 2 mos
Working as an Application Support Engineer with over 3 years of experience in production support and banking applications. Monitoring critical applications, handling P1/P2 incidents, performing root cause analysis, supporting deployments, executing SQL queries, monitoring jobs using Autosys and Dynatrace, managing incidents through ServiceNow, and ensuring SLA compliance while providing 24/7 production support.
