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Samy B
@samy_bishay
IT Support for Home Users
Suíça
Alemão, Inglês
Sobre mim
I am a tech enthusiast with many years of practical experience in PC hardware and software.
I specialize in helping private users with reliable and easy-to-understand PC support.
My goal is to provide honest advice, clean solutions, and smooth performance for your system.
What you can expect:
- Clear communication
- Fast response times
- Solutions tailored to your needs
- Friendly & patient support
Your PC is in good hands. 😊
Habilidades
Samy B
offline •
Conheça meus serviços
Suporte Técnico
I will build, fix and optimize your PC professionally
Experiência profissional
IT Support & Technical Assistance (Private Clients)
Self-Employed • Freelance
Dec 2017 - Present • 8 yrs 5 mos
Remote PC support for private/home users (friends and private clients). Troubleshooting hardware & software issues, Windows installation/setup, and system optimization. Hardware advice and PC build guidance with clear, easy-to-understand communication.
Customer Service Professional (Technical Support)
Sitel GmbH • Período integral
Dec 2014 - Sep 2015 • 9 mos
Provided technical customer support (inbound and written) with focus on troubleshooting and issue analysis. Handled complex service requests, performed problem diagnostics, and guided users through step-by-step solutions. Documented cases clearly and ensured customer-friendly communication.
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