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Fiverr Pro
Português
$
USD
Sam Rafiq
@samii22
Level 2
Airbnb Guest Communication and Property Management Specialist
Paquistão
Italiano, Português, Polonês, Francês, Alemão, Árabe, Búlgaro, Espanhol, Islandês, Inglês
Sobre mim
I'm Samran, founder of an enterprise guest services operation managing 500+ vacation rental properties (Co- Hosting) globally with 10,000+ monthly guest interactions.
PERFECT FIT FOR:
✓ Property management companies (50-500 properties)
✓ Multi-property owners (20+ units)
✓ Real estate investors scaling STR
✓ PM companies needing white-label guest services
OUR SCALE:
- 6+ years managing STR operations
- 500+ properties under active management
- 10,000+ guest interactions monthly
- Multilingual team (English, Spanish, French)
- All platforms: Airbnb, VRBO, Booking.com
Habilidades
Sam Rafiq
US$ 7/hora
offline •
Tempo médio de resposta: 1 hora
Conheça meus serviços
Suporte ao Cliente
I will provide customer support to improve customer satisfaction
Assistência geral
I will do airbnb dispute resolution
Quer trabalhar com remuneração por hora?
Diga a Sam Rafiq o que você precisa.
US$ 7
/
horaPortfólio
Experiência profissional
Operational Manager STR
Bondi Stays • Período integral
Apr 2024 - Present • 2 yrs 5 mos
Managing PMS Channel Coordinate Guest Communication and Cleaning team to ensure cleaning scheudle (Handle request like Early Check-in or Late check-out) It helps to maintain a superhost status and sometimes addional revnue. Listing Optimization (A Deep anaylsis of the listing, area, neighbourhood and competitors) Multi Channel Support Weekly training session with the Guest Comm team for improvement to keep up the clinet satisfaction Help in decision about refunds and discounts
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1-5 fora das 52 avaliações
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joeyb9310
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Sam was great, thank you for your assistance with our short term rental communications.
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bondisun
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I started working with Sam through a referral from my friend Nick, and the experience has been excellent. His knowledge and expertise are truly impressive. Everything I needed was handled efficiently, he created a clear roadmap and implemented everything independently with minimal guidance. The best...
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