Sam Bautista

Growth & Engagement Specialist

SpaceCenter Systems • Período integral

Sep 2025 - Present • 1 yr

Manage B2B growth, client engagement, CRM workflows, prospect research, outreach campaigns, follow-up, reporting, and sales operations for a technology services company. My work includes researching and qualifying prospects, organizing contact and account data, conducting outbound outreach, supporting email marketing campaigns, coordinating follow-up, preparing sales materials, tracking opportunities, and helping improve internal sales processes. I also support workflow development and process improvement across CRM, prospecting, reporting, and client engagement activities. The role requires coordination across sales, marketing, operations, and leadership while keeping prospect information, next actions, and follow-up activity organized. I regularly use CRM, email marketing, collaboration, website, and AI tools to improve efficiency, structure repeatable workflows, and support business development activity.

General Manager

MDA Space • Período integral

Feb 2023 - Jan 2025 • 1 yr 11 mos

Led day-to-day operations for a remote healthcare staffing business, with responsibility across staffing coordination, scheduling, recruitment workflows, onboarding, client accounts, payroll, team performance, and process improvement. Helped scale staffing operations from roughly 100 to more than 1,500 staffing hours per week while maintaining about 95% shift coverage. Built and improved SOPs, introduced more structured workflows, and used automation to support recruiting, onboarding, reporting, and daily operations. Managed dispersed teams that included sales representatives and contractors, monitored service issues and staffing escalations, and worked to keep client needs, employee coverage, and internal priorities aligned. Also supported P&L, payroll, inventory, compliance, and training improvements. My focus was on building repeatable systems that allowed the team to handle higher staffing volume while maintaining service quality, operational control, and profitability.

Account Manager

Nexus Media • Período integral

Mar 2022 - Sep 2022 • 6 mos

Managed healthcare staffing accounts while supporting West Coast market expansion, client acquisition, staffing fulfillment, and operational follow-up. Helped secure 20 contracts across multiple counties and worked across sales, account management, and staffing operations to support new and existing client relationships. Coordinated follow-up around staffing needs, helped improve fulfillment workflows, and used process improvements and automation to shorten staffing timelines. Participated in weekly KPI reviews to monitor performance, identify bottlenecks, and improve execution. The role required balancing growth with operational responsiveness, ensuring that client needs were communicated clearly and that staffing activity remained organized as the market expanded.