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sakshi913

Sakshi S

@sakshi913

Data and Product Manager

Índia
Hindi, Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
I am an experienced Operations Manager currently leading operations at Buncha. With a professional background that includes management roles at Higzz Academia Pvt Ltd, I have developed strong expertise in supervision and operational efficiency. I am currently enhancing my skills through an MBA in Operations Management to further my impact in the corporate sector.... Saiba mais

Habilidades

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sakshi913
Sakshi S
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Digitação de Dados
I will clean, read and analyze your data, optimize your processes
A partir deUS$ 50 /projetoMais detalhes
Estratégia e roteiro de produtos
I will create a new product or optimize your existing one
A partir deUS$ 100 /projetoMais detalhes

Portfólio

Experiência profissional

Operation and Product Manager

SaaS • Período integral

Sep 2023 - Sep 2026 • 3 yrs

Created and owned the product roadmap, aligning senior leadership, Engineering, QA, UI/UX, Marketing, and Operations teams around prioritized initiatives and driving execution end-to-end. • Led the development of an automated Shopper Assignment platform using UPH based weighted distribution, reducing manual dispatch effort by ~80% and improving workforce utilization by ~20%. • Built an automated capacity planning and allocation framework, dynamically aligning order volume, shopper availability, and run capacity to improve operational scalability and prevent dispatch overloads. • Designed and launched the Checkpoint Notification System, tracking ~6,250 checkpoint events weekly across 9 operational milestones to automatically flag and tag shoppers and drivers the moment they fall behind. • Led AI-powered product initiatives, including LLM-enabled Quick Replies and response templates, enabling intelligent reply suggestions and improving customer communication workflows. • Unified B2B and B2C demand onto a single dispatch dashboard, improving fulfilment visibility, van utilization, and route efficiency. • Enabled Secondary Cut-off, processing ~1K additional monthly orders and improving run capacity utilization. • Established a Flex Shift workforce model, improving peak-hour supply availability by ~25%. • Partnered with Engineering and UI/UX teams to define product requirements and user experiences for AI-enabled features, translating complex AI capabilities into intuitive product solutions • Managed consistent success metrics. Reduced Out of Stock rate from 14.72% to 4.59% in 2 years • Analysed weekly and monthly reports to identify anomalies. Collect, modify and share the required pointers from available data. Managed to achieve 2.53% increase in revenue in 8 months. • Conducted and shared RCAs for better understanding of issues and bugs Responded to real time user issues and queries and helping in achieving best possible solutions.