r
rustymumford

Rusty M

@rustymumford

Vetted Pro

4,9(14)

Let's work together to achieve your goals

Estados Unidos
Inglês
Algumas informações são exibidas no idioma inglês.
Verificado pelo Fiverr Pro

Rusty M foi selecionado pela equipe do Fiverr Pro considerando sua experiência.

Verificado para

  • Gerenciamento de Software

Sobre mim
I am a Revenue Systems leader and Salesforce consultant with 16 years of experience designing, automating, and optimizing Salesforce and the broader revenue technology stack.... Saiba mais

Habilidades

r
rustymumford
Rusty M
offline • 
Tempo médio de resposta: 3 horas

Conheça meus serviços

Gerenciamento de CRM
I will add round robin lead routing to your salesforce org

Experiência profissional

Endpoint_Protector by CoSoSys

Sales Operations Manager

Endpoint Protector by CoSoSys

Dec 2021 - Feb 20242 yrs 2 mos

•Directed continuous improvement solutions through native Salesforce automation tools contributing to 30% annual revenue growth. Examples include Automated commissions management, quoting process for renewals and new business development, auto case management, and customer satisfaction surveys. •Built a dynamic customer health scorecard in Salesforce using customer satisfaction scores, customer support intelligence, and revenue metrics. •Developed key business analysis and recommendations for board meetings, Quarterly Business Reviews, and executive stakeholders. Examples include renewal strategy and retention risk mitigation, targeted opportunities for expansion, forecasting, and conversion leading indicators. •Served as Salesforce product owner and managed enhancement requirements backlogs using Agile/Kanban methodology. •Implemented marketing automation initiatives such as net promotor tracking, customer satisfaction (CSAT) surveys, and funnel analysis. •Developed and managed lead/campaign tracking in Salesforce and Tableau. •Developed compensation models for global sales and customer success organizations.

Red_Hat

Red Hat

12 yrs 9 mos

Sales Operations and Data Quality Manager - North America

Jan 2011 - Dec 202110 yrs 11 mos

Red Hat is an American IBM subsidiary software company that provides open-source software products to enterprises.

Manager-North America Sales Operations

Mar 2009 - Jan 20111 yr 10 mos

Red Hat is an American IBM subsidiary software company that provides open-source software products to enterprises.

14 Avaliações
4,9

(13)
(1)
(0)
(0)
(0)
Classificação detalhada
  • Nível de comunicação do freelancer
    5
  • Qualidade da entrega
    4,9
  • Valor da entrega
    4,8
1-5 fora das 14 avaliações
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    K

    kristengmss

    Cliente recorrente

    US

    Estados Unidos

    5

    Rusty is truly professional and quick!

    Até US$ 50

    $

    1 dia

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    Útil?
    Sim
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    K

    kristengmss

    Cliente recorrente

    US

    Estados Unidos

    5

    He has done a ton of work for me and he is always spot on, efficient, accurate, helpful, etc. Definitely recommend Rusty. He knows what he is doing in SalesForce. I will continue to go for him to all of my data clean-up needs. Things that would have taken me days - now take a couple of minutes - because I just send him what I need done!

    Até US$ 50

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    M

    mhaldoupis

    US

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    5

    Awesome experience

    Até US$ 50

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    7 dias

    Tempo

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    Sim
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    M

    majeskeinsuranc

    Cliente recorrente

    US

    Estados Unidos

    5

    I just started working with Rusty to help us set up our Salesforce flow correctly. We have been working with someone else for months and in just a few days of speaking with Rusty he has already been able to help revise and suggest corrections. He is very knowledgable and has a deep understanding of Salesforce....

    Até US$ 50

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    1 dia

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    A

    akerrose

    Cliente recorrente

    US

    Estados Unidos

    5

    Rusty is a pleasure to work with. Quickly understand the need and makes the fix.

    US$ 50-US$ 100

    $

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    Sim
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