Anchia K
ATS Resume Writer and LinkedIn Optimization Specialist
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Portfólio
Experiência profissional
Verizon Connect
Período integral • 7 yrs 2 mos
Senior Manager - Program & Project Management
Jun 2021 - Dec 2025 • 4 yrs 6 mos
Directed the Lean Portfolio Governance and $60M Consolidated Roadmap for Global Sales, Success, and Operations. Served as the strategic architect between technical teams and the executive suite to ensure multi-year investments aligned with enterprise growth. Orchestrated portfolio intake governance, identified systemic lead-governance failures to protect revenue, and architected automated intake flows using Smartsheet and JIRA. Led AI integration for portfolio analysis automation.
Senior Manager - Sales Operations (Enablement & Governance)
Jul 2019 - Jun 2021 • 1 yr 11 mos
Directed operational strategy and enablement for SMB, Enterprise, and Government channels. Specialized in turning high-level business needs into scalable frameworks. Identified $4M annual payout failures through revenue leakage remediation, conducted predictive risk analysis for retail launches, and established weekly Sales/Ops councils to harmonize requirements across Marketing, Legal, HR, and Engineering. Developed analytics frameworks to replicate high-performing sales behaviors.
Senior Manager - Sales Operations (Distribution)
Sep 2018 - Jun 2019 • 9 mos
Selected to stabilize and rebuild the revenue bridge between Verizon Business Group and Verizon Connect following a major reduction in force. Authored two 70+ page Global Sales Playbooks standardizing methodology for 100,000+ employees. Managed a National Escalation team achieving an 80% reduction in customer escalations. Authored strategic proposals to secure headcount for a new National Liaison team and optimized lead process hand-offs to increase sales velocity.