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Professional Consultant Research, Planning and Strategy
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PI Handler
Acorns
Dec 2023 - Present • 2 yrs 6 mos
Manage and investigate personal injury claims within a regulated insurance environment. Responsible for reviewing evidence, communicating with customers and third parties, maintaining accurate records, and ensuring claims are handled efficiently and compliantly. Developed strong skills in customer service, problem solving, attention to detail, research, and professional communication while managing a varied caseload and meeting performance targets.