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Português
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Game Dev, Customer Success
Habilidades

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Support Account Manager
Motive • Período integral
Aug 2025 - Present • 1 yr 2 mos
Promoted from TSS to Support Account Manager within 7 months. Collaborates with various teams to facilitate a seamless customer experience with the product and assists Customer Success Managers with Motive's support processes.
CSR
Payactiv • Período integral
Jul 2024 - Mar 2025 • 8 mos
Efficiently resolved customer issues through technical troubleshooting as a customer support representative. Maintained high levels of satisfaction and exceeded goals by providing timely assistance and technical support.