Ver categorias
Explorar
Fiverr Pro
Português
$
USD

Shopify Catalog and Ecommerce Customer Support Specialist
Habilidades

Conheça meus serviços


Customer Support Specialist and Team Lead
Rosabella
Jun 2025 - Jul 2026 • 1 yr 1 mo
Customer support specialist and team lead for a US Shopify supplements brand, working remotely. Handled 100+ customer tickets a day with 97%+ quality scores. Managed refunds, returns, disputes and fraud checks. Handled the full subscription lifecycle: changes, pauses and cancellations. Led a remote support team of 7+.