r
rodeuezlovett

Rodriquez L

@rodeuezlovett

Technical Support Specialist

Estados Unidos
Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
I am a Technical Support Specialist and former U.S. Marine Corps Communications Specialist with over 5 years of experience troubleshooting mission-critical systems. I combine military operational discipline with technical skills in systems administration, networking, and programming to deliver exceptional end-user support.... Saiba mais

Habilidades

r
rodeuezlovett
Rodriquez L
offline • 

Conheça meus serviços

Suporte Técnico
I will write IT technical documentation and sops
A partir deUS$ 100 /projetoMais detalhes

Experiência profissional

United_States Marine Corps

Aviation Information Systems (AIS) Specialist

United States Marine Corps • Período integral

Jul 2019 - Sep 2024 • 5 yrs 2 mos

Provided Tier 1 and Tier 2 technical support for classified Aviation Information Systems. Documented and resolved over 50 incidents monthly while maintaining accountability for $500K+ in equipment. Trained 15+ junior Marines, reducing user error incidents by 40%. Enforced strict cybersecurity protocols and provided communications support during Afghanistan deployment and the 24th MEU.