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Fiverr Pro
Português
$
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Rimsha Malik
@rimshamalik_6
Ecommerce Ops and Customer Support Data Expert
Paquistão
Inglês, Urdu
Sobre mim
Hi, I am an experienced E-commerce Support Specialist with hands-on expertise in managing online storefronts, handling Shopify customer service, and tracking dropshipping orders. I specialize in managing incoming customer queries, order processing, and providing seamless assistance to help scale growing fashion and digital brands.
Habilidades
Rimsha Malik
offline •
Tempo médio de resposta: 1 hora
Conheça meus serviços
Suporte ao Cliente
I will be your ecommerce customer support specialist or shopify store manager
Experiência profissional
Freelancer.com
1 yr 6 mos
Freelance Data Entry & Transcription Specialist
May 2026 - Present • 2 mos
Freelance Role: Data Entry & Transcription Specialist Dates: 2026 – Present Description: Delivered precise audio-to-text transcription and Urdu-English translation services for diverse clients. Managed daily administrative tasks, including database updates, record-keeping, and organizing files using Microsoft Office, Google Sheets, and CRM tools. Provided multi-channel customer support to maintain professional communication standards.
Founder & E-commerce Operations Manager
Mar 2025 - Present • 1 yr 4 mos
Brand: Rimzo Role: Founder & E-commerce Operations Manager Dates: 2025 – Present Description: Successfully launched and scaled a digital storefront, overseeing end-to-end e-commerce operations, including product sourcing, inventory management, and order fulfillment. Developed and executed social media marketing strategies on Instagram, TikTok, and WhatsApp, resulting in increased brand awareness and customer engagement. Continuously analyzed market trends and customer feedback to optimize product curation and improve sales performance.
