Rifathaque

Senior Technology Specialist | Microsoft 365 & Automation

Apptriangle Limited • Período integral

Jun 2025 - Present • 1 yr 3 mos

• Administer Microsoft 365 and Exchange Online environments. • Manage email migration projects, including Microsoft 365, hybrid mail infrastructure, and cloud-to-cloud migrations. • Collect business requirements and prepare Software Requirement Specification (SRS) documents. • Analyze existing business processes and design automation workflows. • Develop and implement Microsoft Power Automate solutions. • Manage Linux servers hosting multiple business applications and services. • Configure and maintain MikroTik networks, DNS, VPN, and related infrastructure. • Deploy and manage Endpoint Security and Kaspersky Security Center solutions. • Implement and support IP Surveillance, Access Control, and Cambium wireless solutions. • Prepare technical documentation, process flows, SOPs, and executive presentations. • Support CI/CD processes and infrastructure optimization initiatives.

Senior Executive | IT & Network Support

Bproperty • Período integral

Oct 2023 - Jun 2025 • 1 yr 8 mos

• Administered Azure and AWS cloud infrastructure, including virtual machines, storage, backup, security policies, and disaster recovery. • Managed Google Workspace environments, including user management, email administration, domain configuration, and security controls. • Configured Microsoft 365 services, user accounts, licensing, and productivity platforms. • Maintained MikroTik network infrastructure, VPN connectivity, VLANs, DNS services, routing, and firewall policies. • Monitored network performance, security controls, and business-critical services. • Provided technical support for cloud platforms, email systems, software deployments, licensing, and end-user issues. • Assisted with infrastructure security, business continuity planning, and backup validation. • Prepared technical documentation, implementation guides, and operational procedures.

IT Team Lead | Network & Security Engineer

Goinnovior Limited • Período integral

Oct 2020 - Sep 2023 • 2 yrs 11 mos

• Led implementation and support of enterprise network and security infrastructure. • Managed Sophos and Fortinet UTM solutions, including firewall policies, VPN connectivity, web filtering, and threat protection. • Configured and maintained MikroTik, TP-Link, Netgear, and Netis networking devices. • Designed and supported wireless networks using Cambium, Grandstream, UniFi, and Altai access points. • Implemented Access Control and IP Surveillance solutions for business environments. • Administered Microsoft 365, domain, DNS, hosting, and server environments. • Deployed Endpoint Security solutions and supported SharePoint implementation. • Provided technical support, troubleshooting, and infrastructure optimization. • Prepared technical reports, documentation, and technology recommendations for business operations.