
Richard Jimenez
Project and Operations Coordinator, Customer Experience
Habilidades

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Experiência profissional
Customer Service / Sales Advisor
Farmacity SA • Período integral
Jan 2023 - Mar 2026 • 3 yrs 2 mos
Delivered front-line customer service and cash management for a high-volume retail environment, handling guest inquiries, complaints, and checkout operations with consistent accuracy Advanced from Beauty Advisor to combined Cashier/Customer Service role, reflecting reliability and cross-functional trust from management Balanced daily cash handling, stock coordination, and customer experience under time pressure — the exact mix of precision and people-skills a remote support role demands
Audiovisual Post-Production Agency — Project Manager / Coordinator
PostProduction Audiovisual Agency • Período integral
Sep 2021 - Nov 2022 • 1 yr 2 mos
Coordinated creative production timelines and deliverables for international clients, keeping projects on schedule across multiple stakeholders and time zones Acted as the communication bridge between creative teams and clients, translating feedback into clear, actionable next steps Managed competing priorities and shifting deadlines without dropping quality — core to any client's workflow/coordination needs