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rhymietech

Rhymie K

@rhymietech

IT Specialist and Wix Website Designer

Libéria
Inglês
Algumas informações são exibidas no idioma inglês.
Sobre mim
IT & Telecommunications Specialist with 10+ years of experience in system administration, network management, and technical support. I build clean, professional Wix websites for businesses and individuals. CCNA and ITIL V4 certified. I deliver high quality work, communicate clearly and meet deadlines. Let me help build your online presence or solve your IT challenges remotely!... Saiba mais

Habilidades

r
rhymietech
Rhymie K
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Wix
I will professional wix website design
A partir deUS$ 80 /projetoMais detalhes

Portfólio

Experiência profissional

Tech_& Fix

ICT Infrastructure and Systems Support Officer

Tech & Fix • Período integral

Nov 2024 - Feb 2026 • 1 yr 3 mos

. Delivered first- and second-level IT support and network troubleshooting for enterprise users, ensuring minimal downtime and high customer satisfaction. •Managed help desk operations using ITIL incident management and request fulfillment processes. •Provided end-user support via phone, email, and in-person, resolving hardware, software, and connectivity issues. •Created user guides and documentation to reduce recurring • support requests. • Administered Active Directory for user account provisioning and access control. • Maintained cloud services (AWS, Microsoft 365) and backup protocols. • Enforced IT security policies and endpoint protection strategies.