r
reivincani

Rei Vincani

@reivincani

Keeping Systems Running and Channels Active

Albânia
Inglês, Italiano
Algumas informações são exibidas no idioma inglês.
Sobre mim
Remote IT Support / Help Desk Specialist 5+ years supporting users remotely – Windows, connectivity, software & security issues. Why choose me? • Fast resolution (usually in 20–30 minutes) • Clear communication • No fix = no payment • Professional approach • 100% Satisfaction... Saiba mais

Habilidades

r
reivincani
Rei Vincani
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Suporte Técnico
I will provide remote IT help desk support for your PC
A partir deUS$ 15 /projetoMais detalhes

Experiência profissional

IT Specialist

MOD • Período integral

Jul 2021 - Present • 4 yrs 10 mos

IT & Network Support Specialist Public Institution / Ministry Provide daily IT support for staff, ensuring uninterrupted operation of workstations, software, and internal systems. Maintain, configure, and troubleshoot computer networks (LAN/WAN), including switches, routers, and network security components. Support the operation and maintenance of institutional IT infrastructure, ensuring compliance with internal policies and security standards. Assist in the installation, configuration, and maintenance of hardware and software systems. Monitor system performance and respond to technical incidents in a timely and professional manner. Support users with access management, basic cybersecurity practices, and data protection procedures. Collaborate with internal teams and external vendors to ensure reliable and secure IT services.