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Assistant manager Front Office Regency Culb Concierge
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Hotel staff
Hyatt Hotels • Período integral
Mar 2018 - Jan 2026 • 7 yrs 10 mos
Worked at Hyatt Regency Naha Okinawa through Ken Corporation as an Assistant Manager in the Front Office and Regency Club Concierge. Provided exceptional customer service to domestic and international guests, supervised daily front desk and concierge operations, managed check-in and check-out procedures, handled guest inquiries and special requests, arranged travel and local recommendations, and ensured a seamless guest experience while maintaining Hyatt’s high standards of hospitality.