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rehjotaku

Ronnel D

@rehjotaku

Technical Virtual Assistant

Filipinas
Inglês, Tagalo
Algumas informações são exibidas no idioma inglês.
Sobre mim
I am a Technical Virtual Assistant and IT Support professional with 19+ years of experience helping businesses solve technical problems. My background covers ISP and telecom support, networking, and back-office operations. I specialize in technical documentation, CRM maintenance, and AI-assisted digital tasks to keep day-to-day work moving efficiently.... Saiba mais

Habilidades

r
rehjotaku
Ronnel D
offline • 

Conheça meus serviços

Suporte Técnico
I will troubleshoot your computer, wifi, router, network, or IT issue
A partir deUS$ 15 /projetoMais detalhes

Portfólio

Experiência profissional

Alorica

Technical Support Specialist

Alorica • Período integral

Feb 2007 - Jun 2016 • 9 yrs 4 mos

Delivered Level 1 and Level 2 technical support for D-Link networking devices including routers, switches, and IP cameras. Diagnosed complex networking issues such as WiFi connectivity and firmware updates. Also provided dedicated hardware and software support for Gateway and eMachines PCs, covering OS errors, driver updates, and device configuration for North American customers.