
Reece K
Contact Centre Business Process Outsourcing
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Portfólio
Experiência profissional
Software Development
Dynamic DNA • Período integral
Mar 2026 - Present • 8 mos
Currently completing a Software Development Learnership at Dynamic DNA, where I am developing my knowledge and practical skills in software development and artificial intelligence. I have successfully passed the Microsoft AI-900 exam and earned the Microsoft Certified: Azure AI Fundamentals certification on 13 May. Upon completion of the learnership, I will also receive an NQF Level 4 qualification in Software Development.
Call Center & Business Process Outsourcing Agent
Training Force • Período integral
Feb 2025 - Feb 2026 • 1 yr
Assisted customers with enquiries, provided support, handled calls and helped resolve everyday issues. Developed strong communication, problem-solving and customer service skills while working in a professional call centre environment.