Michelle R

Online Course Platform Specialist

Digital Authority Partners • Autônomo

Mar 2022 - Dec 2022 • 9 mos

As an Online Course Platform Specialist, I partnered with creators and businesses to build professional learning platforms using Skool, Kajabi, Circle.so, and Mighty Networks. My work included organizing course materials, uploading lessons, creating structured learning paths, configuring memberships, and designing intuitive navigation for students. I also assisted with landing pages, onboarding experiences, automation workflows, and platform integrations that streamlined operations and improved user experience. Every project focused on creating organized, engaging, and scalable online learning environments that helped clients deliver value to their audiences while increasing member retention and satisfaction. I collaborated with clients throughout the setup process, ensuring every platform reflected their branding, business objectives, and customer journey.

Senior Skool Community Manager

Community Bible Church • Freelance

Jan 2022 - Jul 2022 • 6 mos

As a Senior Skool Community Manager at Community Growth Studio, I help coaches, consultants, educators, and online business owners build thriving membership communities that support engagement and long-term business growth. My responsibilities include designing and setting up complete Skool communities, organizing courses, creating onboarding systems, configuring membership access, and developing engagement strategies that encourage active participation. I work closely with clients to understand their business goals, organize learning content into structured modules, and create user-friendly community experiences. I also implement automation workflows, integrate third-party tools, and optimize community navigation to improve member satisfaction and retention. Throughout every project, I focus on creating organized, scalable, and professional communities that allow clients to deliver exceptional learning experiences while reducing administrative work. My approach combines technical implementation with community strategy to ensure every platform is easy to manage, visually appealing, and designed to support long-term growth.

Automation & Systems Consult

Smart Communications • Freelance

Jan 2021 - Feb 2022 • 1 yr 1 mo

As an Automation & Systems Consultant, I helped businesses streamline their daily operations by implementing automation solutions, CRM systems, and digital workflows. My responsibilities included connecting business applications, configuring automated processes, organizing customer information, and reducing repetitive administrative tasks. I developed workflow solutions that improved productivity, enhanced communication, and simplified operational processes. I also provided technical support, managed software integrations, and assisted clients in adopting digital tools that supported business growth. By understanding each client's unique requirements, I delivered customized automation strategies that increased efficiency while maintaining reliable and consistent business operations.