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ravika807

ravika807

Indonésia
Inglês, Indonésio
Algumas informações são exibidas no idioma inglês.
Sobre mim
I provide reliable support in data entry, customer service, and social media management. I help businesses stay organized, respond to customers professionally, and maintain a strong online presence. Thank you for your time and consideration. I look forward to the opportunity to work with you and support your success.... Saiba mais

Habilidades

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ravika807
ravika807
offline • 
Tempo médio de resposta: 1 hora

Conheça meus serviços

Digitação de Dados
I will do data entry job
A partir deUS$ 20 /projetoMais detalhes
Negócios
I will design your custom instagram canva templates
A partir deUS$ 180 /projetoMais detalhes

Portfólio

Experiência profissional

Customer Success (Remote)

Online Shopping Store

May 2023 - Present • 3 yrs

Manage 50+ daily customer service inquiries across Shopee, Lazada, Carousell, and TikTok Shop Perform order processing, returns, and refund management with accurate documentation Maintain 100% accurate customer records and update internal tracking sheets Escalate cases through CRM systems and coordinate with internal teams Support daily e-commerce operations and administrative processes Ensure timely responses to improve customer satisfaction and retention